Privacy Policy

This Privacy Policy describes how Sima Solutions Co.,Ltd we collects, uses, and discloses your personal information when you visit or send contact information to http://wwwsms-simasolutions.com. We are committed to protecting your privacy and handling your data in an open and transparent manner.

1. Personal Information We Collect

We may collect various types of personal information from you when you interact with our Site, including but not limited to:

Identity Data: Such as your name, date of birth, gender, and national identification number (if required for specific services).
Contact Data: Such as your email address, mailing address, and phone number.
Technical Data: Such as your Internet Protocol (IP) address, browser type and version, operating system, and information about your Browse behavior on our Site (e.g., pages visited, time spent on pages).
Usage Data: Such as products viewed, contact history, and interactions with our Site.

2. How We Use Your Personal Information

We use the personal information we collect for various purposes, including:

To provide and maintain the functionality of our Site.
To process your orders and deliver products or services.
To improve and develop our services and website.
To communicate with you, respond to inquiries, and provide customer support.
For marketing and promotional purposes, such as sending you newsletters, special offers, or updates.
To analyze and understand user behavior on our Site.
To comply with legal obligations and enforce our terms and conditions.
To detect and prevent fraudulent activities or other illegal acts.
For any other purpose disclosed to you at the time of data collection.

3. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your Browse experience, remember your preferences, analyze website traffic, and deliver personalized advertisements. You can manage your cookie preferences through your browser settings.

4. Sharing Your Personal Information

We will not disclose your personal information to third parties except in the following circumstances:

With Your Consent: We may share your information if you have given us explicit consent to do so.
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processors, shipping companies, or website analytics providers. These service providers are only permitted to use your information as necessary to provide the services to us.
Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental regulation.
Protection of Rights: We may disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. We store your data in secure systems and may use encryption in certain cases.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law.

7. Your Rights

As a data subject, you have certain rights regarding your personal information under applicable data protection laws. These rights may include:

Right to Access: You have the right to request access to the personal information we hold about you and to receive a copy of it.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Right to Erasure (Right to Be Forgotten): You have the right to request the deletion or removal of your personal information in certain circumstances.
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain situations.
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
Right to Object: You have the right to object to the processing of your personal information in certain circumstances.
Right to Withdraw Consent: You have the right to withdraw your consent to the processing of your personal information at any time, where processing is based on consent.

To exercise any of these rights, please contact us using the contact information provided in Section 9.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be effective immediately upon posting the revised Privacy Policy on this page. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Sales Team
Email: sales@simasolutions.co.th
Phone: +66 2943-5561
Address: Sima Solutions Co.,Ltd (Head Quarter) 98/31 Soi Ramintra34, Ramintra rd, Tha Raeng, Bang Khen, Bangkok, 10220, Thailand